Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering quality support in good time is our top priority, so we support each Linux cloud web hosting plan with a one hour ticket response guarantee. After you supply a ticket or send us an email, our client support staff will do their best to generate the most appropriate solution to your situation and to offer you assistance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our staff of technicians is going to be online for you 24x7x365 to react to all your inquiries and to remedy any situation that you might have. You are able to submit a customer assistance ticket from your Online Control Panel or send us an e–mail whenever. Additionally, on business days, you can easily phone us or take advantage of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a substantial know–how base into the Control Panel so you’re able to get hold of practical step by step information whenever you want. Each part of the Control Panel possesses its own contextual support area presenting a group of how–to articles. We have also made video clips to give you a much better visual representation of the simplest way to carry out any presented job.